Your most frequently asked questions and our answers
As they say here in Allgäu: “Klare Abred, guats G’schäft.” – Clear agreement, good business. Or in this case: good holiday. Here you’ll find all the important information about your time-out at Hotel Filser. Clear and straightforward.
Every hotel guest receives a bathrobe and slippers for use in the sauna and spa area. Towels are, of course, available. Please bring your own swimwear. Bathrobes are not available for children, so please bring one for your little one.
During the snow-free season, we offer free bike hire. You can hire e-bikes right at the hotel for a small fee. More information about biking is available here.
For guests in the apartments: If you plan an early hike, please call reception the day before and we will deliver the bread rolls to your apartment door around 7 a.m.
Your room will be available from 3 p.m. on the day of arrival. We kindly ask you to vacate the room by 11 a.m. on the day of departure.
Your apartment will be available from 4 p.m. on the day of arrival. We kindly ask you to vacate the apartment by 10 a.m. on the day of departure.
Access to the nearest cross-country ski trail is approx. 400 metres from the hotel. Further information can be found here.
Your four-legged friends are welcome here. We charge €25.00 per dog and night (without food). Please indicate the exact number of dogs when booking. You can find more information here.
We’ll be happy to provide information and plan your personal event together with you. Just ask!
All our guests (except business travellers) receive the digital Allgäu-Walser-Pass Premium. All guests (except business travellers) receive the digital Allgäu-Walser-Pass Premium. This allows free bus and train travel, access to free activities, and discounts at local tourist sites, all via QR code.
Various Technogym machines await you in our gym. You can find more information here.
As a guest in a holiday apartment, you have access to the indoor pool and saunas. Towels and bathrobes are provided in your holiday apartment. Of course, you also have the option of booking one of our treatments.
There’s a lift in the main building and the country house, but not in the apartments.
Breakfast: from 7 a.m. to 10.30 a.m.
Dinner (if booked or included in the package): from 6 p.m. to 8.30 p.m.
Free parking is available at the hotel, with an underground car park offered for a fee. Please book parking in advance.
Our room prices are per person and night, including breakfast and VAT, but excluding tourist tax. Christmas and New Year’s Eve prices are available on request.
Apartment prices are for two people per night, including VAT but excluding tourist tax. Breakfast and dinner can be booked separately during the stay.
Oberstdorf train station is approx. 900 metres away – roughly. a 10-minute walk from the hotel. Taxis are available at the station (though waiting times can be long at peak hours).
Details of each room’s facilities can be found on the room information page.
Our ski deposit is equipped with a ski boot dryer and racks for skis and snowboards.
The “Erste Skischule Oberstdorf” ski school is approx. 400 metres from the hotel. It also offers hire of ski equipment.
A tennis court is located around 250 metres from the hotel and can be used free of charge when booked in advance.
All accommodation prices exclude the tourist tax.
In case of late cancellation or early departure, we will charge
- 90% for apartment bookings
- 80% for bookings with breakfast
- 70% for bookings with half board
of the booked service.
We strongly recommend taking out travel cancellation insurance!
Free Wi-Fi is available throughout the hotel and in the holiday apartments.